Grand Bay Hotel San Francisco Housekeeping Manager

Job description

JOB OVERVIEW: The Housekeeping Manager, an overtime eligible position is responsible for assisting the Director of Housekeeping to insure all staff of housekeeping department clean and maintain guest rooms and public space in accordance with client/guest expectations and Crescent standards of product and service. REPORTS TO : Director Of Housekeeper ESSENTIAL JOB FUNCTIONS: Oversees staff of room attendants, housepersons, and inspectors by conducting daily and monthly meetings, inspecting staff work and giving guidance so that deficiencies are corrected and standards are met. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline when appropriate. Arranges staff work schedules, determining days off, insuring staffing levels are based on occupancy and/or any current or anticipated projects. Submits payroll records, correcting errors to insure pay is on time and includes any purchased rooms, extra cleanup, cots, etc. Maintains and reviews computerized records for budgeting and forecasting of department expenses as well as inspection scores for housekeepers. Communicate both verbally and in writing to provide cl...