Customer Advisor

Job description

General information Name: Corporate Travel Customer Advisor - German Speaking Location: ONE Lochrin Square, Edinburgh: Business unit: MBU-Corporate Travel: Working time: Full-Time Type: Customer Service: Description & Requirements: About Trip.com: With over 30,000 employees in 30 countries and 15 global Customer Service Centres in Japan, Korea, the UK, and the Philippines, we provide 24/7 support in 19 languages. Our mission is simple: to make every journey the best it can be, at the best possible price. Trip.Biz is a digital business travel management company powered by Trip.com Group, providing an all-in-one solution built on human-centric technology and rich inventory. Headquartered in Singapore, Trip.Biz has already garnered the trust of over 15,000 large-scale corporations and more than 980,000 small to medium-sized enterprises in business travel across the globe. We level up corporate travel to save time and cost while our clients succeed in business. Location: 1 Lochrin Square, Edinburgh What You’ll Do: - Manage client’s travel booking inquiries via email, phone, and chat channels - Demonstrate exceptional service attitude when addressing travellers’ inquiries - Maintain sou...