Merchant Call Center Sales Specialist

Job description

About this role: Wells Fargo is seeking a Merchant Call Center Sales Specialist to join our Merchant Services team. In this role, you’ll help business owners adopt modern, secure payment‑processing solutions that support growth, efficiency, and customer success. If you’re energized by a sales‑driven contact center environment , enjoy consultative conversations with business customers, and want to build a career in the rapidly growing electronic payments industry , this is an opportunity to make a real impact. In this role you will: As a Merchant Call Center Sales Specialist, you’ll act as a trusted advisor to business customers by: Selling a full suite of electronic payment solutions, including Point‑of‑Sale (POS) systems, ecommerce gateways, and mobile payment tools Engaging pre‑qualified inbound leads across multiple channels as well as warm outbound calls Assessing business needs and delivering customized merchant services proposals Educating customers on payment security, fraud prevention, and compliance Managing the customer journey from first conversation through application, onboarding, and activation Partnering with internal Wells Fargo teams to deliver a seamless end‑to‑en...