Servicing Operations Specialist I

Job description

The Servicing Operations Specialist I is a member of the Special Services team within the Servicing division at UWM. This team is responsible for Loan Boarding, MERS (Mortgage Electronic Registration System), investor requests, all internal and external Servicing Audits and various adhoc requests that enter into the Servicing team. The Servicing Operations Specialist I role is an entry level role into the Special Services team and will be hired with a specific focus on Loan Boarding or MERS as well as other needs that arise. WHAT YOU WILL BE DOING: - Review and work daily exception reports - Perform monthly, quarterly and annual reviews of loan portfolio - Update the Subservicer’s systems as needed - Help Internal Departments with identifying the root cause of errors - Effective communication with a wide variety of internal parties to resolve loan level issues - Respond to email requests from AE’s and Brokers on behalf of borrowers - Work tasks that require loan level updating - Other duties as assigned WHAT WE NEED FROM YOU: Must-Have Qualifications: - 1-2 years of Servicing experience or equivalent knowledge - Great analytical and problem solving skills - Excellent verbal and wri...