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Medical Receptionist - Adult Medicine - Springfield

Trinity Health · Springfield, Massachusetts, US

Employment Type: Full time Shift: Day Shift Description: We’re Hiring a Medical Receptionist! 🌟 ATTACH RESUME Ready to succeed in a fast-paced, high-energy e...

Job description

Employment Type: Full time Shift: Day Shift Description: We’re Hiring a Medical Receptionist! 🌟 ATTACH RESUME Ready to succeed in a fast-paced, high-energy environment? Join our Adult Medicine Practice and use your skills to make a meaningful difference for patients every day. If you enjoy supporting others, staying organized, and working as part of a collaborative, patient-focused team, we’d love to connect with you! In this role, you’ll be responsible for accurate patient registration, co pay collection, and appointment scheduling. You’ll also provide clerical support and assistance to both internal team members and external customers, helping ensure smooth and efficient daily office operations. What you will do: Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department. Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting. Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner. Schedules patient appointments based on department protocols in order to maximize provider productivity. Minimum Quali...