Team Member (Charley's Cheesesteak Rainbow and Aquendo)

Job description

At Charleys Cheesesteaks , a Team Member plays a vital role in delivering excellent customer service and ensuring the smooth operation of the restaurant. The role typically includes a combination of food preparation, customer service, and general store responsibilities. Here's a detailed job description for a Charleys Cheesesteaks Team Member : Key Responsibilities: Customer Service: - Greet customers warmly and in a friendly manner. - Take customer orders, accurately entering them into the system. - Make recommendations for menu items and upsell products (such as sides, drinks, or dessert). - Handle customer complaints or concerns in a professional and helpful manner, ensuring a positive experience. - Serve food and drinks to customers at the counter or at their table, as needed. Food Preparation: - Prepare and cook food items according to Charleys' standards, ensuring consistency and quality. - Ensure all food items are cooked to the proper temperature and garnished appropriately. - Assemble sandwiches and other menu items quickly and accurately, following recipes and portion guidelines. - Maintain cleanliness and organization in the kitchen, adhering to food safety and sanitatio...