Cruise Product Coordinator - Broadbeach, QLD

Job description

Our Cruise division is on a mission to open a world of happiness for our suppliers, people, and customers. This role sits at the heart of our product and admin operations, working across everything from rates, packages, and website updates to partner coordination and sales queries. You’ll keep our products accurate, competitive, and market‑ready by blending analytical work, cross‑team collaboration, and hands‑on problem‑solving. This a 12 month contract (Maternity leave cover) A day in the life: - Provide proactive administration support to the Cruise Product Managers across day‑to‑day operations - Manage all ZenDesk enquiries from Sales, After Sales and all other internal and external queries, ensuring timely, friendly communication and smooth issue resolution - Ensure all packages loaded onto the website are accurate, up‑to‑date, and displayed correctly across all relevant platforms - Proof all marketing collateral (from press ads to social media posts, DM pieces to EDMs) to keep our brand sharp and deals consistent and error‑free - Test Traveltek Clusters to ensure they are accurate and bookable - Assist with the setup, maintenance, and management of all rates and products both...