Inbound Customer Service Call Representative- Longview, WA

Job description

Waste Control – A Waste Connections Company. Location: Longview, Washington: Schedule: Monday–Friday, 7:55 AM – 5:00 PM Starting Wage: $21.38 per hour: Position Overview: Waste Control, a Waste Connections company, is seeking a reliable and customer‑focused Customer Service Representative (CSR) to join our Longview, WA team. This role is ideal for someone who thrives in a fast‑paced call center environment, enjoys problem‑solving, and is committed to delivering exceptional service. As part of a decentralized, growth‑oriented organization, you’ll have opportunities to learn, contribute, and advance within a supportive team culture. Key Duties & Responsibilities: Customer Support & Communication: - Respond to high‑volume inbound calls and in‑person inquiries regarding service requests, account changes, and general customer needs. - Interview customers and accurately enter information into multiple computer systems. - Provide clear, professional communication to resolve service issues, answer questions, and promote goodwill. - Work collaboratively with other departments to resolve customer disputes and ensure service accuracy. Account & Service Processing: - Process orders for service...