Technical PreSales Consultant (Microsoft)

Job description

Job Purpose: Certified engineer with specialist single (in some cases multiple) vendor, multiple technology knowledge within a BU supporting, primarily working internally/externally with the partner base and sales organisation on defining solutions and projects Responsibilities: Ability to support the design of vendor solutions to meet customer requirements Provision of an outstanding quality of service and meet predefined customer service level agreements (SLAs) Use internal and vendor tools to generate accurate bill of materials on a timely basis to serve resellers and their customers and other TD SYNNEX sales teams Ownership of assigned Request Manager resolver group Respond quickly to queries or customer care issues Communicate product and technology information to educate internal and external audiences Deal with product/solution enquiries from internal/external sales and resellers Work with sales teams to profile repeatable solutions for stock and inventory planning purposes Understanding and application of vendor promotions Maintain peer-level technical contacts in assigned vendor Work towards the required level of technical knowledge in product or technology group and the a...