JobMesh

Front Office Coordinator

Dental Boutique Group Pty Ltd · Balwyn, Victoria, AU

Are you a hospitality superstar with a knack for creating unforgettable guest experiences? Imagine a role where your front desk expertise meets a whole new i...

Job description

Are you a hospitality superstar with a knack for creating unforgettable guest experiences? Imagine a role where your front desk expertise meets a whole new industry – no late nights, no Sundays, and all the smiles you could ask for! In the dental world, we call this role a Front Office Coordinator , but it’s not too different from a Front Office Receptionist or Guest Service Agent . You’ll welcome patients (our guests!), check them in and out, and ensure every visit is smooth, professional, and downright delightful. What You’ll Be Doing: As the first point of contact for our patients, you’ll play a vital role in creating a warm, welcoming, and seamless experience – the kind of experience that sets Dental Boutique apart. Your day will include: exceptional customer service with positivity, empathy, and professionalism — every patient, every time a calm and caring environment that makes our patients feel valued, heard, and comfortable from the moment they walk in schedules, booking appointments, and keeping our day running smoothly with excellent coordination and attention to detail reception duties, answering phone calls, and completing basic data entry with accuracy and efficiency t...