Team Leader

Job description

Team Leader Description: At Chick-fil-A, Team Leaders are responsible for assisting the management team in all aspects of shift management and ensuring that each restaurant guest has an outstanding experience. Team Leaders are responsible for supervising assigned stations for an entire shift and may be assigned to open or close the restaurant in the absence of a manager; following established opening and closing procedures. Responsibilities include: RESPONSIBILITIES : · Overseeing and leading the specific and general duties in the restaurant · Provide and serve as an example of Second Mile Service · Continuously improve and ensure Operational Excellence · Responsible for maintaining strict adherence to Food Safety procedures · Coaching team members in proper procedures and customer relations · Ensure everyone is displaying a professional attitude at all times · Ensuring overall cleanliness, stock, & organization · Cash and coupon management - Ensures Team Members follow recipes and read tickets to accurately prepare all orders. - Ensures Team Members are extremely accurate with weights and measurements for all recipe items. - Ensures Team Members work at a pace to maintain restaura...