Front Desk Manager

Job description

Company Description Who We Are: Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination. Job Description: The Front Desk Manager plays a key leadership role in ensuring exceptional guest experiences from pre-arrival through departure. Reporting to the Director of Front Office, this position is responsible for overseeing the daily operations of the front desk team, driving service excellence, and supporting revenue and occupancy goals. The Front Desk Manager actively contributes to training and staff development, fosters a positive and productive work environment, and ensures the smooth coordination of guest services across departments. A focus on innovation, team morale, and operational efficiency is essential to success in this role. Competitive Salary: $74,000-$76,000 gross annually, based on previous experience & education Job Duties Include: Reporting to the Director of Front Office responsibilities and essential job functions include but are not limited to t...