Acturis Support Analyst
Howden · GB
Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance.
Job description
Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. Howden is seeking an experienced Support Analyst to join the Acturis Support team , providing high‑quality application support, user training, and continuous improvement across the Acturis platform. Location: Home Based (with occasional travel) Department: Broking Application Support Team: Reports to: Broking Application Support Manager Key Responsibilities: Acturis Support & Helpdesk: - Manage the internal Acturis helpdesk, ensuring queries are logged, prioritised, and resolved in line with agreed SLAs - Pr...