Specialist Collections Analyst with English and any other European Language

Job description

Specialist Collections Analyst with English and any other European Language Description -: Applies specialist level of subject matter knowledge to solve a variety of common business issues. Works on problems of moderately complex scope. Acts as an informed team member providing analysis of information and limited project direction input. Exercises independent judgment within defined practices and procedures to determine appropriate action. Follows established guidelines and interprets policies. Evaluates unique circumstances and makes recommendations. Responsibilities: · Effectively manage debt collections for a portfolio of accounts in the Northern Europe market in order to reach aging targets with minimum supervision, with good communication and negotiations techniques · Establishes a plan of action to reach or exceed targets · Uses collection tools in accordance with the training, processes and expectations defined with the manager · Applies correct judgement when applying the collection strategy · Escalates timely and ensures correct follow-up until the issue is solved · Ensures timely documentation of aged receivable with relevant comments and with the frequency specified in t...