Senior DevOps / Infrastructure & AI LLM Systems Engineer (Hybrid)

Job description

About Yuma AI: Yuma is building a next-generation orchestration platform that deploys autonomous AI agents dedicated to customer support in e-commerce . We already support 150+ paying merchants and help them automate up to 80% of their customer tickets freeing human agents for higher-value conversations. Founded by Guillaume Luccisano (3rd-time YC founder) at the end of 2022, Yuma is one of the leaders in the AI Support Automation space with 10+ consecutive months of double-digit growth. We are now a team of 30 passionate and ambitious people based between Paris, Barcelona and Boston and have grown revenue 5x in 2025. We aim to repeat this trajectory in 2026. The scale-up phase is fully underway. 🚀 About the role: This is a foundational role. You will be our first dedicated DevOps/Infrastructure Engineer and will take full ownership of everything related to cloud infrastructure, deployments, reliability, and scaling . Our engineering team is made up of 7 people, operates with intensity, and moves fast. Rapid iteration is one of our biggest advantages. Over the past two years, we’ve built a tremendous amount, but the surface area ahead of us is even larger as we scale usage, models,...