Connected Customer Manager

Job description

Purpose: The Connected Customer Manager position is responsible ensuring an exceptional experience for both our customers and associates. This includes maintaining inventory, front end operations, hiring, onboarding, and training for all store associates. This role will be an integral part of the store leadership team by also providing a key conduit between the associate and their journey with Floor and Decor. Successful Connected Customer Managers Are: - Customer service champions - Entrepreneurial spirited - Possess excellent communication and listening skills - Strong leaders and mentors - Connected to the community Minimum Eligibility Requirements: - Minimum of (3) years retail/customer service management experience including recruiting, hiring, and training associates - High school diploma and/or GED - Minimum of (3) years of computer experience in a work environment Essential Job Functions: This position description is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change at any time. - Manage all Customer Service Associates and Co...