Customer Service Representative - Utility

Job description

Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you’re empowered to make decisions, find solutions and receive rewards for your hard work. This position will be located in: Fremont, NE Application Deadline: Until filled: Please note that the position may be filled before or after the listed application deadline. Applications will only be accepted while the posting remains active. Job Summary: Supports the day-to-day operations of the Customer Service Team in promoting sales, obtaining orders and providing service to our customers. Obtains orders, provides customers timely follow-up on technical inquiries, maintains reports, actively participate in the marketing and sale of Border States’ products and services, resolves customer billing problems, and provides input on product evaluations, code descriptions, inventory management, and pricing development. Responsibilities: Essential Functions: - Works closely with Border States’ sales and marketing staff to meet and exceed Branch sales and gross profit objectives. - Obtains orders and provides proactive customer service sales and service functions includi...