Technical Support Analyst

Job description

Job Title: Technical Support Analyst Location: Stoke Gifford, Bristol + Leicester + Hybrid Working Arrangements Compensation: £44,600 + Benefits: Role Type: Full time / Permanent Role ID: SF71856: Keep mission-critical digital systems running for the UK’s defence At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as a Technical Support Analyst at our Babcock Technology Centre or Leicester Radar Road Sites The role: As a Technical Support Analyst, you’ll be at the centre of operational stability for a portfolio of business‑critical applications. Acting as the first point of coordination when incidents arise, you’ll ensure issues are triaged, prioritised and resolved quickly and efficiently across multiple technology stacks and delivery teams. Day-to-day, you’ll build strong working relationships across service, development, testing and project teams, helping prevent recurring issues through trend analysis and root‑cause investigation. Your contribution will directly improve system reliability and user confidence, while developing your career in a growing digital environment within the defence sector. This role is full tim...