Store Manager

Job description

The Night/Weekend Manager is responsible for leading the store during evening and/or weekend shifts to ensure a consistently exceptional guest experience, efficient operations, and a positive, high-energy team environment. This role oversees shift execution, upholds brand standards, drives speed & accuracy, and supports team members through coaching and hands-on leadership. Key Responsibilities: Lead the team during assigned night and weekend shifts; act as the manager on duty Ensure fast, friendly, and accurate service while upholding Scooter’s hospitality standards Monitor cash handling, register accuracy, and safe drops in accordance with company policy Maintain cleanliness, product quality, and food safety standards throughout the shift Resolve customer concerns calmly and professionally in real-time Coach and support team members to meet productivity and service goals Communicate shift notes, issues, and successes to Store Manager/District Manager Support completion of nightly or weekend operational tasks (stocking, cleaning, close procedures, etc.) Model Scooter’s values and culture of excellence at all times Qualifications: Previous experience in food service or retail leade...