Fulfilment Center Lead (Manual FC)
Picnic · Eindhoven, North Brabant, THE NETHERLANDS
As FC Lead, your mission is to build a high-performance, customer-first culture by enabling your team and creating a great place to work. You own site perfor...
Job description
As FC Lead, your mission is to build a high-performance, customer-first culture by enabling your team and creating a great place to work. You own site performance across safety, quality, and cost, with an driving excellence through 6S standards and Lean programs. By prioritizing leadership coaching and internal team development you deliver sustainable, reliable results that consistently exceed customer expectations. Tricks of the trade: - Lead the site: Take responsibility for site performance on a weekly, period, and annual basis, meeting safety, quality, and operational KPIs. - Build people culture: Create a high-performance environment where teams are supported, motivated, and accountable. - Develop leaders: Guide and coach Operations Managers and Supervisors to strengthen leadership quality across the site. - Drive key metrics: Deliver results on retention, perfect deliveries, delivery capacity, UPH, cost, and operational standards. - Manage incidents and planning: Handle critical incidents, manage escalations, and ensure smooth operational planning and continuity. - Lead HR and external affairs: Primary contact for the FC People Partner with direct accountability for com...