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Sales Account Executive - Concord, ON

Integrity Express Logistics · Toronto, Ontario, CA

The Logistics Account Executive, Trainee is responsible for mastering IEL’s foundational sales, operations, and customer service processes through a structur...

Job description

The Logistics Account Executive, Trainee is responsible for mastering IEL’s foundational sales, operations, and customer service processes through a structured training program, then applying these skills to build and manage a personal book of business. This role combines training, sales prospecting, operational execution, and customer relationship management to prepare for advancement to a Logistics Account Executive II (Tier 2). What You’ll Do: Training & Development - Actively participate in IEL’s new hire training program, focusing on foundational sales, operations, and customer service skills. - Apply feedback from Sales Management and peers to continuously improve performance. - Utilize IEL Training resources to increase independence in task execution. Sales Prospecting & Business Development: - Meet outbound calls and talk time daily metrics, including prospecting and check calls. - Build a personal book of business by securing new accounts and initiating long-term customer relationships. - Negotiate rates and bid on future business, with guidance from managers and mentors. Operational Execution: - Adhere to IEL’s operational standards and compliance protocols (The IEL Way)....