Summer Student IT-Desktop Support
St. Olaf College · Northfield, Minnesota, US
Job Title: IT Student Desktop Support Classification: Student Employee (non-exempt) Name and Address of Employer: St. Olaf College, 1520 St.
Job description
Job Title: IT Student Desktop Support Classification: Student Employee (non-exempt): Name and Address of Employer: St. Olaf College, 1520 St. Olaf Ave, Northfield, MN 55057 If the position requires the student to work off campus, provide the name and address here: Department Name: Information Technology (IT) Unit Number (5 digits): 14115: Length of Position: See Employment Authorization Contact Person/Supervisor: Senior Technology Support Specialist Wage Range: $11.75-12.75/hour: Description of the Position: (Purpose of the Position): The Desktop Support Student worker is responsible for providing the St. Olaf community with computing services. The Desktop Support Student works closely with other staff members to coordinate and support desktop computing on campus, help manage computing labs, and provide general support services for students, faculty and staff. Transferable Skills: · Customer Service · Problem Solving · Troubleshooting · Ability to stay calm in stressful situations · Listen and document issues · Gather information to diagnose problems · Articulate solutions Duties and Responsibilities: Help maintain St. Olaf owned computer related equipment. Qualifications: (Educati...