Osteria - Assistant General Manager - at Paradies Lagardère OKC

Job description

The Assistant General Manager is responsible for supporting the General Manager in all aspects of daily operations, including team leadership, financial performance, guest service, and compliance. The AGM plays a key role in executing company standards, developing talent, and maintaining a culture of accountability and engagement. POSITION REQUIREMENTS: - Demonstrated leadership experience in a high-volume restaurant or hospitality environment - Proven ability to lead, coach, and develop hourly teams and supervisors - Strong understanding of restaurant operations, including labor, inventory, and cost control - Ability to drive guest service excellence and resolve escalated guest concerns - Experience with hiring, training, and performance management - Strong organizational, problem-solving, and decision-making skills - Ability to work a flexible schedule including early mornings, evenings, weekends, and holidays - Food safety certification and alcohol service knowledge preferred DUTIES AND RESPONSIBILITIES: - Support the General Manager in overseeing all daily operations to ensure efficiency and profitability - Lead by example in delivering best-in-class guest service and creating...