Operations Account Manager

Job description

We are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain – from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions. We’re looking for a world-class Operational Account Manager to join our growing team. The successful candidate will have a proven history of engaging with top global clients, enhancing service delivery, and winning new Contract Logistic and freight forwarding business. The role will be based in the US or Canada. KEY ACCOUNTABILITIES: - As an Operational Account Manager, you will be a key part of the account team who is responsible for protecting and growing our business with a top global tech client - You are part of the Account Management organization, but your role will have an operational focus to ensure that we deliver on all our service commitments to the client - You will be expected to develop strong, trusted relationships with the client at the appropriate levels and to be their first point of contact and escalation for new pro...