Account Operations Specialist I

Job description

Company Cox Automotive - USA Job Family Group: Vehicle Operations Job Profile: Account Operations Specialist I Management Level: Individual Contributor Flexible Work Option: No remote option; must work at a specified Cox location Travel %: No Work Shift: Day Compensation: Hourly base pay rate is $18.17 - $27.31/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description: PRIMARY DUTIES/KEY RESPONSIBILITES: - Provide exceptional customer service skills to ensure client satisfaction - Review vehicles in sale line up, locate missing vehicles, and work with account representative to ensure vehicles are ready and parked on-spot on-time for sale. - Performs basic client services duties such as monitoring vehicle reconditioning processes, supporting client team, and communicating with stakeholders to ensure smooth auction operations. - Educates on company products and services - With assistance from more senior p...