Store Manager, Wonderland Rd

Job description

Store General Manager – Pro Hockey Life Responsibilities: - Drive sales and profitability, manage P&L statements, and control expenses. - Maintain superior store presentation and ensure compliance with company policies. - Develop a positive team culture and manage change initiatives. Customer Service: - Deliver exceptional customer service and meet training targets. - Achieve store targets for customer satisfaction and staff onboarding. - Provide continuous feedback and coaching to the store team. Training: Leadership: Qualifications: - Ensure flawless execution of visual standards, pricing, and maintenance. - Meet operational directives and manage inventory control. - Oversee weekly scheduling and leverage data for productivity. - Coach and develop the store and management team, setting clear expectations. - Follow up on weekly plans and conduct annual appraisals. - Lead recruiting efforts and establish succession plans. - Motivate the team through recognition programs and maintain a positive work environment. - Manage performance expectations and disciplinary processes consistently. - Mentor teams and support community engagement. - Proven leadership and mentoring experience. - A...