Franchise Business Coach

Job description

JOB SUMMARY: Franchise Business Consultants (FBCs) are field-level stewards of Denny’s transformation strategy. They bring urgency, clarity, and structure to the day-to-day operations of ~90–100 restaurants, acting as execution partners to franchisees and operational leaders. FBCs translate brand direction into local results—ensuring restaurants deliver profitable traffic, margin improvements, and an elevated guest experience. Each FBC owns a critical market and is responsible for the performance of underperforming and average locations, with a focus on engineering growth where it matters most. They are accountable for delivering systemwide strategy at the ground level while protecting franchisee investment, brand equity, and local momentum. ESSENTIAL FUNCTIONS (Key Responsibilities): Own the Metrics That Matter: Support Financial Performance & Business Ownership - Lead business performance across assigned markets through focused KPI management. - Review restaurant-level dashboards and financial tools to assess traffic, guest satisfaction, labor, and cost metrics. - Create and implement action plans to close performance gaps—then monitor, document, and track results. - Provide cons...