Patient Services Specialist I - Student Health Services
Texas Woman's University · Denton, Texas, US
TITLE Patient Services Specialist I - Scheduling JOB SUMMARY The Patient Services Specialist I –Scheduling creates a positive patient experience by consisten...
Job description
TITLE: Patient Services Specialist I - Scheduling JOB SUMMARY: The Patient Services Specialist I –Scheduling creates a positive patient experience by consistently delivering excellent customer service and patient care. Work includes coordinating clerical and medical activities of healthcare team, patient registration activities and facilitating access to TWU Student Health Services for new and returning students. Work is performed under general supervision and performance evaluation is based upon completion of assignments and results obtained. The performance evaluation is conducted through the performance evaluation system and in accordance with the University Policies & Procedures. ORGANIZATIONAL RELATIONSHIPS: Reports to: Assistant Director, Student Health Services Supervises: May supervise Student Assistants: ESSENTIAL DUTIES - May include, but not limited to the following: Schedules appointments in accordance with the policies of the clinical department. Obtains future appointments at time of service for clinic follow-up referrals and ancillary services. Conducts financial counseling with students for payment deferment. Educates patient/responsible parties regarding billing pr...