Senior Manager - Specimen Services MCL

Job description

This is a hybrid position and must be located within a 100 miles of the Rochester, MN campus for on-site expectations Mayo Clinic Laboratories (MCL) Operations is highly regarded as the benchmark for excellence within the reference laboratory industry. MCL goes to market as a differentiated provider and leans heavily on the efficacy of those areas within the control of MCL Operations. MCL Operations serves as the functional link that enables MCL strategy execution in highly competitive markets. Turn-around-time, customer service, global logistic network and transportation management, specimen accessioning and distribution, specimen collection capabilities, management of remote on-site specimen processers, and management of field-based service representatives are critical to MCL business units and are directly controlled by MCL Operations. The Senior Manager–Operations-MCL coordinates with the Director-Operations-MCL for the planning, budget, FTE, capital, and performance metrics for operational support of each MCL business unit. Responsible for the operational excellence and execution of operational plans of assigned staff and processes within MCL Operations in alignment with busin...