Moranbah | Guest Services Assistant | 14:7

Job description

Position Overview Guest Services Assistants are responsible for manning Village reception, welcoming guests, checking guests in and out, data entry of bookings, and handling guest queries, as well as ensuring that the highest level of customer service is offered and maintained at all times to all guests. A key focus of the role is providing prompt, professional and efficient services for mass guest registrations and guest departures whilst accurately following policy and procedure. Primary Duties and Responsibilities: People: personal and company objectives and to take part in the regular appraisal processes to assess performance and provide feedback to management. and other training as required, and to attend periodic team and individual meetings as required. with colleagues in Guest Services and to ensure a good communication flow is maintained with other Departments in the Village. work practices to contribute to the safety culture at Civeo. - To understand annual - To undertake technical - To work seamlessly - To always apply safe Customers: with arrivals and departures on a day to day and week by week basis, preparing information and documentation in advance where required, to...