Senior Case Officer (Workers Compensation)

Job description

- Portfolio sizes designed to support quality claims management and optimal claim outcomes. - Strong focus on collaboration with supportive injury and return to work business partner. - Flexible and supportive work environment. - Full time permanent role based in Southbank. - Base salary + super + incentives + attractive team member benefits. About the team: At Wesfarmers, we’re self-insured for workers compensation. Group TeamCover manages this important function by engaging and collaborating with our diverse businesses. We aim to minimise the impact of workplace injuries and achieve positive outcomes for both our team members and our business. What you’ll do: Reporting to the Regional Manager, you will be responsible for managing a portfolio of claims and will work closely with key stakeholders to achieve optimal return to work and claim outcomes. - Proactively manage a claims portfolio within legislative, self-insurance and business requirements across multiple jurisdictions. - Provide injured team members with a high level of customer service and trusted advice regarding their claims. - Work collaboratively with key stakeholders in developing and implementing claim strategies t...