Customer Service Coordinator

Job description

Building a sustainable tomorrow BAM Site Solutions is recruiting a Customer Service Coordinator to be based out of our Offices in Wellingborough. Working 37.5 hours per week Monday - Friday. The Customer Service Coordinator provides an outstanding service to our clients through the Site Solutions Hub, processing hire & sales transactions efficiently, answering calls and assisting in the resolution of customer queries. Making Possible: - Preparation of customer quotations and orders efficiently ensuring a first class customer experience through the BAM Site Solutions Hub. - Developing a good working knowledge of our product range through training and continuous development. - Embed a culture of compliance to all UK & Ireland policies, targets, standards, and strategy in relation to safety, health, wellbeing, and sustainability. - Ensuring prompt response to enquiries and that transactions are processed efficiently with customers kept up to date on progress via email or telephone. - Assisting in the cross hire and purchasing of products from an agreed supplier database to fulfil customer requirements, as well as working closely with our internal product managers. - Associated adminis...