Retail Operations Specialist I

Job description

Location: 2416 Philadelphia Street Hours: Monday - Friday: 8AM-5PM (Additional hours as necessary to meet the objectives of the department) Function : Is responsible for completing the daily department report reviews including, but not limited to Branch Cash Balancing, Online Teller and POD Report (TIPOD), Charge Offs and Recoveries, Teller Cash Drawer Reports, etc. as well as supporting the retail network regarding operational issues. Duties and Responsibilities: Requires proficient skills using various software packages including Microsoft Word and Excel. Responsible for the reconcilement/review of a range of general ledger accounts for numerous applications including bank cash, charged-off transactions, branch short/over conditions, proof differences, and cash items. Reviews the daily Online Teller and POD Report (TIPOD) to investigate differences between these areas and then communicates via email to the appropriate area (branch/backroom department) to ensure the customer receives proper credit. Reviews a Teller Cash Drawer report daily and escalates any drawers over the set cash limit to Management. Creates a weekly Vault $250,000.00 and greater report to identify cash vault a...