CMDB Administrator

Job description

CMDB Administrator As a CMDB Administrator, you will be responsible for the technical configuration, operation, and ongoing integrity of the CMDB platform. This role manages discovery tools, integrations, reconciliation jobs, normalization rules, and overall platform health. The position ensures that CMDB data remains accurate, authoritative, and aligned with ITIL standards to support enterprise ITSM processes. What You’ll Do: - You’ll administer and maintain CMDB platforms (e.g., BMC Helix CMDB, BMC Discovery) - You’ll configure datasets, class models, metadata, sync maps, and scheduled jobs. - You’ll support automated discovery sources (BMC Discovery, SCCM) and ensure accuracy of ingested CI data. - You’ll manage integrations with additional systems of record (Flexera, MS‑SQL ingestion, etc.). - You’ll configure and maintain normalization rules (product names, manufacturers, categorization). - You’ll manage reconciliation identification and precedence rules to prevent duplicates and preserve authoritative attributes. - You’ll perform routine CMDB audits, gap analysis, and remediation of CI data issues. - Monitor reconciliation logs, data ingest failures, and inconsistent CI patte...