Rental Lead: Hoback Sports - Summer Seasonal

Job description

Jackson Hole Mountain Resort JOB POSTING: Position Title: Rental Lead: Location: Hoback Sports – Jackson, WY Classification: Summer Seasonal FT: At Jackson Hole Mountain Resort, adventure fuels everything we do and at Hoback Sports, that passion lives on two wheels. From e-bikes to enduro rigs, gravel grinders to road machines, our team thrives on sharing the joy of cycling with every rider who walks through our doors. We’re looking for passionate cyclists who love the sport, live the lifestyle, and get fired up about helping others discover the perfect bike for their next adventure. Job Duties: - Assist in hiring, training, scheduling, managing, and motivating rental staff to ensure consistent performance and strong team culture. - Guide guests through the bike rental process with an emphasis on efficiency, accuracy, and outstanding customer service. - Educate guests on available bike and demo packages, including bike types, suspension setups, sizing, and protective gear, to ensure the best match for riding ability, terrain, and trail conditions. - Perform basic maintenance and safety checks on the rental fleet, including drivetrain adjustments, brake bleeds, and pre‑ride inspecti...