BDC Agent - Bentley Edison & Maserati of Central New Jersey!

Job description

BDC Agent - Bentley Edison & Maserati of Central New Jersey! Are you a people person with a passion for luxury vehicles and customer service? We want you on our team! At Bentley Edison and Maserati of Central New Jersey , we are seeking an enthusiastic BDC (Business Development Center) Agent to join our winning team. As part of the prestigious Murgado Automotive Group, you’ll play a vital role in helping deliver exceptional customer experiences in our state-of-the-art dealership. What You’ll Do: Respond to inbound customer inquiries via phone, email, and text in a timely and professional manner Schedule appointments for vehicle service and sales Follow up with prospective customers and maintain a customer database Handle customer concerns and questions, ensuring a smooth customer experience Collaborate with sales and service teams to meet dealership goals Qualifications: Strong communication skills, both written and verbal Comfortable working in a fast-paced environment with the ability to multitask Previous experience in a customer service role (automotive industry preferred, but not required) Knowledge of CRM systems is a plus Positive attitude and ability to work effectively in...