Receptionist / Customer Service

Job description

We specialize in all things glass. Established in 1962 in Seattle, Wash., today Glass Doctor offers quick and affordable glass services to business, home, and auto owners. Our team of qualified experts lives our code of values of Respect, Integrity, and Customer Focus while having fun in the process! We hire reliable, friendly, and customer service-focused glass professionals and office staff who are dedicated to creating a outstanding customer experience in a small business team setting. As a Receptionist and Customer Service Representative, you are a key member of the team and represent Glass Doctor on support calls. You are responsible for proactively answering frontline phones in a energetic and friendly manner for home and business glass and efficiently directing the customers to the appropriate team member. In addition you will be involved and assigned administrative support tasks such as managing incoming mail, email leads and responding to customers via email or our web portal. This position is for you if you are self-motivated, energetic, and results oriented with a high level of work intensity and a bias for action. You are driven to provide the highest level of customer...