Associate Director - Graduate Admissions Operations & Business Processes

Job description

Job Responsibilities The Citadel, The Military College of South Carolina is seeking an Associate Director for Graduate Admissions Operations & Business Processes. This role supports the mission of The Citadel Graduate College by leading data operations, optimizing admissions workflows, and ensuring a seamless, service‑oriented experience for prospective students, faculty, and campus partners. Reporting to the Director of Graduate Admissions, the Associate Director serves as the operational and technical expert overseeing Slate CRM administration, data integrity, and process improvement across the full admissions cycle. In addition, this role is responsible for the following: - Leads the annual application launch; to include, testing, updating, configuring - Analyzes the graduate admissions workflows and business processes to improve efficiency, accuracy, and service delivery across recruitment, application processing, and enrollment operations. - Will oversee releasing and managing admissions as determined by the admissions committee and academic departments - Serve as the Graduate College’s primary functional administrator for Slate, working in close collaboration with Graduate Ad...