Global Customer Advocacy Manager

Job description

Who we are DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today’s threats and prepare for a quantum-safe future at www.digicert.com Job summary: We are seeking a Senior Customer Advocacy Manager to build and scale a world-class customer advocacy engine that accelerates pipeline, increases win rates, and strengthens DigiCert’s position as the leader in digital trust. In this highly cross-functional, hands-on role, you will own and evolve our global customer advocacy and reference strategy, ensuring balanced coverage across regions, industries, personas, and product lines. You will define the strategy and operating model while personally executing the majority of day-to-day program management, including reference fulfillment, advocate recruitment, reporting, and customer storytelling. You will also lead the devel...