CRM Executive

Job description

Location 1-2 days in our support centre per week. Why The Works?: 🏆 10th Best Big Company to Work For 2024 - 'Best Companies' We don’t just sell products. We inspire reading, learning, creativity and play. The Works . It literally means everything. And whatever your story or background, we’re all about unlocking imagination and making creativity accessible to everyone. Whether you’re engaging with customers on the frontline or supporting our colleagues behind the scenes, your impact can be profound and far-reaching. This is more than toys and books and art supplies. This is about inspiring people to read, learn, create and play. So, with the right passion, it all starts with you. Become a CRM Executive: As CRM Executive reporting into our CRM & Insights Manager, you will play a key role in bringing The Works customer strategy to life through engaging, inspirational and content-led email communications. With our website now non-transactional, this role is focused on evolving email from a product-led channel into one that gives customers ideas, inspiration and compelling reasons to visit our stores and stay connected with our brand. You will work closely with teams across Brand, Crea...