Patient Access Services, EMT Team Lead, ED Registration (Full Time, East Hampton)

Job description

Patient Access Services, EMT Team Lead, ED Registration (Full Time, East Hampton) Stony Brook Southampton Hospital's Patient Access Services in a hospital setting encompasses many different roles and responsibilities. It is one of the most important and concentrated areas in healthcare. We are responsible for the delivery of the critical components of the revenue cycle, as well as keeping the hospital compliant with the many regulatory agencies, maintaining patient safety through correct patient identification practices and providing extraordinary customer service skills in situations that are often difficult. POSITION SUMMARY: The EMT Team Lead for the Emergency Department (ED) Registration will work with the Patient Access Services and Site Leadership team to help oversee the operations of clerical support staff by managing interactions between patients, providers, and administration to improve customer service and employee satisfaction, assigning tasks to ensure completion, overseeing reception by acting as a resource for information and difficult situations, while maintaining open communications with staff, patients, providers and supervisors to assure operational goals are met...