Manager, Guest Services (DGS)

Job description

Posting Date 04/23/2026 2476 Swedesford RdSTE 150, Malvern, Pennsylvania, 19355-1456, United States of America At DaVita, we find that our best leaders are those who create an inspiring vision for the future and empowers their team to achieve success. They have always enjoyed tackling difficult problems and believe that the best way to solve them is through collaborative, team efforts. They take ownership of results and instill accountability in those they lead. They are driven, strong communicators, relationship builders, and find real fulfillment in challenging work. The Manager of Guest Services is responsible for ensuring the performance, productivity and efficiency of his/her team. The manager will have 2-3 direct reports (Supervisors) who each oversee 8-12 teammates. They will be expected to provide excellent customer service to internal and external customers/partners and support the needs and goals within the organization to ensure a high-quality standard of service. This role will require extensive engagement with RODs/DVPs to develop and execute new and creative strategies that drive Village wide metrics around growth. The Operations Manager will also be expected to devel...