Assistant Manager - Arby's

Job description

Employer: Little General Stores JOB DESCRIPTION: BRANDED FOOD SERVICE ASSISTANT MANAGER: Purpose: To assist the manager in the total operation of a branded food service restaurant, providing exceptional customer service, and attaining agreed upon sales and profit goals while working within the framework of company values and policies and maintaining the standards set forth by the branded franchise. Major Duties/Responsibilities: - Assist with staffing with the friendliest, most positive, trained and eager to help people. - Perform management duties as described in the Manager job description and the operations manual, as delegated by the Manager. - Assist with ensuring that every customer leaves happy and all complaints are resolved. Train, trust and empower team to provide outstanding Quality, Friendliness, Cleanliness, Accuracy and Speed of Service. - Assist with ensuring the safety and security of all employees and customers. - Assist with attaining the restaurant’s Annual Operating Plan. - Assist with ensuring consistent delivery of safe food on every shift by enforcing the branded franchise safety standards. - Assist with ensuring consistent execution of systems to maintain a...