Front of House Reception Host - 1 Park Lane, Leeds

Job description

Purpose of the Role The main purpose of the role is to maintain a presence on the front reception desk offering assistance to all personnel visiting and utilising the building from daily visitors to permanent tenants. Sustain a professional outlook to delivering an exceptional service and creating a lasting impression to all. Key Responsibilities: Ensure the highest standards in presentation at the property or properties are maintained at all times. Reception area is kept clean, tidy and welcoming and to five star audit standards. Personal appearance is to be of a very high standard at all times. A courteous, professional, helpful nature must be displayed at all times. If a uniform is supplied it must be kept in an acceptable and clean condition at all times. To carry out duties in accordance with instructions by your Reception Services Line Manager, Building Manager/Supervisor/RFM. To comply at all times with the concierge processes and procedures and standards of work assigned to the property. Establish a professional working relationship with all of the staff, occupiers and contractors at the property and be the first point of contact for the building. Take ownership of monthly...