Sales Support Associate (M/F) - 7m fixed contract

Job description

First interface to customer to provide world class customer service to both existing and prospective customers. At Sandvik Coromant, our expertise is based on a profound understanding of the realities of doing business in our industry, and with a strong focus on customer experience and new industry trends, we’re ready for the demands of tomorrow’s manufacturing. To be prepared for this, and to ensure that our expertise is aligned with our customer needs, we’re now looking for a talented Sales Support Associate for Middle East and Africa m arkets. It is a temporary contract for a period of 7 months. Your challenge: In this position, your overall mission is to provide world class customer service experience to both existing and prospective customers. You take full ownership of the order-to-delivery process, securing the execution of commercial support to fulfill customer’s satisfaction’s expectations. You act as the first interface with customers handling calls and emails to collect requests, queries and enquiries, building and maintaining excellent customer relationships to achieve sales objectives and improve the sales efficiency. You manage the order entry process and handle possi...