Night Auditor

Job description

We are pleased to announce a wonderful opportunity for a Night Auditor. What will you be doing most days? What are the requirements for this position? - Execute guest reservation, check-in, check-out, payment, and service procedures in compliance with brand quality assurance standards - Maintain a friendly and hospitable attitude with guests and team members and you are present at the desk during all hours - Acquire and maintain knowledge of local attractions and amenities in order to provide service to guests needing such information - Ensure collections, including credit card and direct bill, are executed in accordance with company policies - Maintain proper control over keys, safe deposits, and all company and guest property - Ensure rates are optimized by monitoring competitor occupancy and rates - Ensure that all required documentation is completed in a timely manner - Properly quote daily rates and issues credits - Perform other duties as assigned to support guest satisfaction - You are proficient in administration of applicable property management systems - You have the ability to respond quickly and appropriately to emergency situations - You have experience in accurate cas...