Senior Travel Consultant

Job description

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team Senior Travel Agent (Hybrid): Full time, Firenze, Italy: As a Senior Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on! As a Senior Travel Agent, you will Search and confirm travel reservations for the customer Have a strong understanding of a client travel policy and can consistently provide consultation to the customer Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.) Provide the client with the required industry information, such as low fares, exchange costs, and penalties Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported About you: Extensive Travel Agent experience: Working knowledge of the travel industry, policies, procedures, and processes Advanced sk...