Senior Order Management Specialist II shift (m/f/d)

Job description

Job ID: 41133 | Location : Lodz, Poland | Expected Salary Range : zł102,000.00 - zł170,000.00 | Work Model: Hybrid The Order Management team in Łódź is seeking a Senior Order Management Specialist to independently execute daily Order Management operations for the NORAM region during second shift (14-22 or 15-23), ensuring seamless customer service across time zones. This role focuses on end-to-end process excellence, maintaining strong relationships with internal and external customers, and driving continuous improvement initiatives. The position serves as a role model for the team through proactive problem-solving and minimal supervision while delivering sustainable solutions that meet customer needs. What will you be doing?: - Independently handle daily Order Management and Transport Management tasks, including all necessary documentation, while following established quality standards and procedures. - Respond promptly to questions and requests from internal and external customers, providing clear information and support for their operational needs. - Contribute ideas for process improvements, identify areas for optimization, and actively participate in projects aimed at enhancin...