Support Services Engineer

Job description

Department: WDTech - I&O We are Walker & Dunlop. We are one of the largest providers of capital to the commercial real estate industry, enabling real estate owners and operators to bring their visions of communities — where people live, work, shop, and play — to life. We are committed to creating meaningful social, environmental, and economic change in our communities. Department Overview: WDTech is W&D’s in-house technology team – a group of collaborative and highly skilled technology professionals, all of whom are leading experts in real estate data, data science, and technology. WDTech Infrastructure & Operations designs, operates, and supports the technology platforms on which W&D builds and operates business systems. I&O provides productivity and collaboration solutions for an increasingly decentralized and mobile workforce. The Impact You Will Have: This position supports all functions and components of the application and hardware infrastructure, and provides application function modification support, research, and training with a focus on customer service. Primary Responsibilities: - Serve as an escalation point for technical support via phone, in-person, or remote tools su...