Client Services Assistant

Job description

New York, New York Job Description: The CSA is expected to be well versed in and perform all the functions of the CSA team. Some of the responsibilities of a CSA are to ensure the smooth daily operations of the CSA main reception desk which include – but are not limited to: Coverage: In conjunction with the other CSA's, coordinate daily reception/CSA desk coverage for day and evening needs/vacations/holidays. There should be flexibility and a strong team work ethic in order to have all shifts covered. Staff : Contribute to creating an exceptional service standard for the CSA desk operations. Participate in all firm offered training to the CSA team. Conference/Meeting Coordination: Work closely with the Conference Services Manager to plan and coordinate on-site meetings, with particular attention to such support as menus, setup, staffing, IT needs - including the coordination of the conferencing and audio visual technologies working closely with the firm's IT team. Participate in catering of meetings; place food/beverage orders; follow through on all aspects of every meeting to completion. Organize firm and office functions including seasonal events. Experience with EMS is a plus. V...